Operations Manager • Mid-Level

Who you are

You have a strong background in operations management, ideally with 5+ years of experience in a similar role. Your analytical skills are complemented by your ability to leverage technology to improve processes and drive efficiency. You are proficient in applications such as MS Excel, Google Sheets, and Tableau, which you use to analyze data and make informed decisions. Your experience with ERP, WMS, or TMS systems allows you to manage complex logistics and fulfillment operations effectively.

You thrive in a fast-paced environment and are comfortable working with cross-functional teams to achieve operational goals. Your communication skills enable you to collaborate effectively with various stakeholders, ensuring that everyone is aligned and informed. You are detail-oriented and possess a problem-solving mindset, allowing you to tackle challenges head-on and implement effective solutions.

What you'll do

As the IC Operations Manager at ShipMonk, you will oversee the daily operations of our fulfillment centers, ensuring that processes run smoothly and efficiently. You will analyze operational data to identify areas for improvement and implement strategies to enhance productivity and service quality. Collaborating with various teams, you will ensure that our technology and systems are utilized effectively to meet the needs of our merchants.

You will be responsible for managing inventory levels, optimizing workflows, and ensuring compliance with company policies and industry regulations. Your role will involve training and mentoring team members, fostering a culture of continuous improvement and operational excellence. You will also work closely with the technology team to leverage our proprietary platform, ensuring that it meets the operational needs of the business.

What we offer

At ShipMonk, we offer a dynamic work environment where you can grow your career while making a significant impact on our operations. We believe in investing in our employees and provide opportunities for professional development and advancement. Our competitive compensation package includes benefits that support your well-being and work-life balance. Join us in revolutionizing fulfillment and be part of a team that values innovation and collaboration.