Operations Manager • Mid-Level

Who you are

You have a strong background in operations management, with a proven track record of optimizing processes and improving efficiency in a fast-paced environment. Your technical and analytical skills are well-developed, particularly in applications such as MS Excel, Google Sheets, and Tableau. You understand the intricacies of supply chain management and have experience with ERP, WMS, or TMS systems, which allows you to make data-driven decisions that enhance operational performance.

You are a natural leader who thrives in collaborative settings, capable of motivating teams to achieve their best. Your communication skills are excellent, enabling you to effectively liaise with various stakeholders, from warehouse staff to senior management. You are detail-oriented and possess a problem-solving mindset, always looking for ways to streamline operations and reduce costs.

What you'll do

As the Operations Manager at ShipMonk, you will be responsible for overseeing the daily operations of our fulfillment centers, ensuring that all processes run smoothly and efficiently. You will analyze operational data to identify areas for improvement and implement strategies that enhance productivity and service quality. Your role will involve collaborating with cross-functional teams to ensure that our technology and processes align with the needs of our merchants.

You will lead a team of operations staff, providing guidance and support to help them meet their goals. Regularly reviewing performance metrics, you will develop action plans to address any issues and drive continuous improvement. Additionally, you will be involved in training and developing team members, fostering a culture of excellence and accountability.

What we offer

At ShipMonk, we believe in investing in our employees and providing them with the tools they need to succeed. You will have access to cutting-edge technology and a supportive work environment that encourages innovation and growth. We offer competitive compensation and benefits, along with opportunities for professional development and career advancement. Join us in revolutionizing fulfillment and making a meaningful impact in the e-commerce space.