Engineering Manager • Lead

Who you are

You have a strong background in engineering management, ideally with experience in AI or machine learning technologies. You approach your role like a founding team member, eager to build innovative solutions that transform customer experiences. Your leadership style fosters collaboration and empowers your team to excel in their roles.

You are passionate about creating technology that enhances customer interactions, and you understand the importance of building systems that learn and adapt over time. Your experience in deploying complex systems will be invaluable as you guide your team through the development of AI agents that remember and learn from every interaction.

What you'll do

In this role, you will lead teams responsible for building and deploying AI agents that enhance customer experiences across various touchpoints. You will oversee the development of platform capabilities, including AI pipelines and integrations, ensuring that the solutions your team creates are robust and scalable. Your hands-on approach will involve both technical leadership and strategic oversight, as you work closely with customers to ensure successful deployments.

You will be responsible for mentoring your team, helping them grow their skills and advance their careers. You will also collaborate with cross-functional teams to align on product vision and execution, ensuring that the AI agents you build meet the needs of your customers and drive business value.

What we offer

At Siena AI, you will be part of a small, distributed team that values innovation and collaboration. We offer a dynamic work environment where every team member has the opportunity to make a significant impact. You will have the chance to work on cutting-edge technology that is transforming how businesses connect with their customers. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.