About Skillsoft
Empowering professionals through engaging eLearning solutions
Key Highlights
- Serves over 45 million learners worldwide
- Trusted by 65% of Fortune 500 companies
- Headquartered in Nashua, New Hampshire
- Approximately 1,700 employees
Skillsoft, headquartered in Nashua, New Hampshire, is a leading provider of eLearning solutions, serving over 45 million learners globally. The company offers a diverse range of courses in areas such as compliance, leadership development, and technology skills, catering to clients like Deloitte and ...
🎁 Benefits
Skillsoft offers competitive salaries, equity options, generous PTO policies, and a flexible remote work policy to support work-life balance....
🌟 Culture
Skillsoft promotes a culture of continuous learning and innovation, encouraging employees to explore new ideas and technologies while prioritizing div...
Skills & Technologies
Overview
Skillsoft is hiring an Analyst People Operations to provide support for HR-related inquiries and issues. You'll work with HR Service Desk platforms and require strong communication skills. This position is based in Hyderabad, India.
Job Description
Who you are
You have a strong background in HR and experience working on HR Service Desk platforms like FreshService. Your excellent communication skills enable you to respond to inquiries in a timely and professional manner, ensuring a customer-focused approach in all interactions. You thrive in a fast-paced environment and are eager to assist employees and managers with HR-related inquiries and issues.
You understand HR policies, procedures, and programs, and are capable of troubleshooting and resolving issues related to employee data, payroll, and benefits. Your attention to detail ensures that all HR-related inquiries are accurately recorded and compliant with company standards. You are proactive in escalating complex issues to the appropriate HR team members when necessary.
What you'll do
As an Analyst People Operations, you will act as the first point of contact for all HR-related inquiries, responding via phone, email, or chat. You will provide guidance and support to employees and managers on HR policies and procedures, ensuring they have the information they need to navigate HR processes effectively. Your role will involve troubleshooting issues related to employee data and payroll, and you will assist with various HR-related projects and initiatives as needed.
You will maintain accurate records of all HR-related inquiries and issues, ensuring compliance with company policies. Your ability to communicate effectively will be crucial as you work to resolve inquiries and support the HR team in delivering exceptional service to employees. You will play a key role in helping to create a positive work environment where every team member can thrive.
What we offer
Skillsoft is committed to fostering a culture where every team member has the potential to be amazing. We provide opportunities for growth and development, and we encourage you to apply even if your experience doesn't match every requirement. Join us in our quest to democratize learning and help individuals unleash their edge.
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