About SkySlope
Streamlining real estate transactions with technology
Key Highlights
- Over 100,000 agents and brokers served
- $10M raised in funding
- Headquartered in Sacramento, California
- Focus on real estate transaction management software
SkySlope is a premier real estate transaction management platform headquartered in Sacramento, California. Serving over 100,000 agents and brokers, SkySlope streamlines the transaction process with its robust software, enabling users to manage documents, compliance, and communication efficiently. Th...
🎁 Benefits
SkySlope offers competitive salaries, equity options, flexible PTO, and a remote work policy to support work-life balance....
🌟 Culture
SkySlope fosters a customer-centric culture, prioritizing user feedback to continuously improve its platform and services. The team values transparenc...
Customer Support • Entry-Level
Overview
SkySlope is hiring a Customer Support Technician to assist users and maintain system proficiency. This role requires strong collaboration and empathy skills, with a focus on enhancing overall department efficiency.
Job Description
Who you are
You are a dedicated individual with a strong sense of empathy and collaboration, ready to support a diverse user base across the United States. You thrive in a fast-paced environment and are eager to contribute to a team that values efficiency and user satisfaction. Your ability to communicate effectively and work well with peers will be essential in this role. You understand the importance of maintaining expert-level proficiency on the systems you support, ensuring that you can provide the best assistance possible to users.
What you'll do
As a Customer Support Technician at SkySlope, you will be responsible for addressing user inquiries and resolving issues related to our software. You will work closely with your team to enhance overall efficiency and ensure that users receive timely and effective support. Your role will involve maintaining a deep understanding of our systems, allowing you to assist users effectively and contribute to the continuous improvement of our support processes. You will participate in a 24/7 support operation, which includes working shifts that are determined through a seniority-based process. Your contributions will help shape the user experience and support the growth of our company.
What we offer
SkySlope offers a collaborative work environment where your contributions will have a real impact. You will be part of a team that values innovation and is committed to making the real estate industry better through cutting-edge software. We provide opportunities for professional growth and development, ensuring that you can advance your career while making a difference in the lives of our users. Join us and be part of a company that is dedicated to its core values and the success of its employees.
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