
About Slice
Empowering local pizzerias with technology
Key Highlights
- 20,000+ local pizzerias using Slice's platform
- Raised over $50 million in funding
- Headquartered in New York City
- Partnerships with Grubhub and the New York Times Company
Slice is a technology platform that empowers over 20,000 local pizzerias across the U.S. to compete with major franchises by offering online ordering and delivery services. Founded in 2010 and headquartered in New York, Slice has raised over $50 million in funding from investors like Grubhub and the...
🎁 Benefits
Slice offers competitive salaries, equity options, flexible PTO, and a remote-friendly work policy to support work-life balance....
🌟 Culture
Slice fosters a culture focused on supporting local businesses and community engagement, emphasizing the importance of independence for pizzeria owner...
Overview
Slice is hiring an Associate for Phone Operations to support restaurant partners by streamlining their internal operations. You'll handle inbound calls and process orders to ensure exceptional customer experiences. This role is ideal for those looking to make an impact in a mission-driven tech company.
Job Description
Who you are
You are a motivated individual eager to support restaurant partners by streamlining their internal operations. You possess strong communication skills and are comfortable handling inbound calls while providing exceptional service to a diverse range of customers. You thrive in a fast-paced environment and are committed to exceeding performance targets. You understand the importance of customer interactions and are dedicated to ensuring a seamless experience for users.
What you'll do
In this role, you will join the team as a Customer Experience Representative, where your primary responsibility will be to handle inbound calls and process orders efficiently. You will utilize internal systems to ensure accurate and timely order transmission to our partners, allowing them to focus on preparing and delivering great food. Your objective will be to exceed performance targets while providing exceptional service, contributing to the overall success of our restaurant partners. You will be part of a mission-driven tech company that empowers local pizzerias and helps them thrive in a competitive market.
What we offer
At Slice, you will be part of a growing team that values your contributions and provides opportunities for professional development. You will work in an environment that encourages collaboration and innovation, allowing you to make a meaningful impact on the success of our partners. We are committed to fostering a supportive culture where you can grow your skills and advance your career while helping local businesses succeed.
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