Customer Support • Entry-Level

Who you are

You are someone who thrives in a customer-focused environment and enjoys helping others. You have excellent communication skills and can handle inbound calls with ease, ensuring that every customer interaction is positive and productive. You are detail-oriented and can process orders accurately and efficiently, using internal systems to ensure timely order transmission to our partners. You understand the importance of exceeding performance targets and are motivated to provide exceptional service to a diverse range of customers.

You are adaptable and can work well in a fast-paced environment, where priorities can shift quickly. You are comfortable working as part of a team and understand the value of collaboration in achieving common goals. You are eager to learn and grow within the company, contributing to the mission of empowering local pizzerias and enhancing their customer experience.

What you'll do

In this role, you will be responsible for handling inbound calls from customers and processing their orders. You will use internal systems to ensure that orders are transmitted accurately and in a timely manner to our restaurant partners. Your primary objective will be to provide exceptional customer service, helping to streamline operations for our partners so they can focus on preparing and delivering great food. You will also be expected to meet and exceed performance targets, contributing to the overall success of the team and the company.

You will play a crucial role in ensuring a seamless customer experience, acting as the first point of contact for our partners and their customers. Your ability to communicate effectively and resolve issues will be key to maintaining high levels of customer satisfaction. You will also have the opportunity to learn about the technology and services that Slice provides, gaining insights into how we empower local pizzerias to thrive in a competitive market.

What we offer

Slice offers a supportive and engaging work environment where you can make a real impact. As a part-time Customer Experience Representative, you will have the chance to work with a dynamic team that is dedicated to helping local restaurants succeed. We provide training and resources to help you excel in your role and develop your skills further. You will also have the opportunity to contribute to a mission-driven company that values independence and community support.

Join us at Slice and be part of a team that is transforming the way local pizzerias operate. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives.