About Slice
Empowering local pizzerias with technology
Key Highlights
- 20,000+ local pizzerias using Slice's platform
- Raised over $50 million in funding
- Headquartered in New York City
- Partnerships with Grubhub and the New York Times Company
Slice is a technology platform that empowers over 20,000 local pizzerias across the U.S. to compete with major franchises by offering online ordering and delivery services. Founded in 2010 and headquartered in New York, Slice has raised over $50 million in funding from investors like Grubhub and the...
🎁 Benefits
Slice offers competitive salaries, equity options, flexible PTO, and a remote-friendly work policy to support work-life balance....
🌟 Culture
Slice fosters a culture focused on supporting local businesses and community engagement, emphasizing the importance of independence for pizzeria owner...
Overview
Slice is hiring a Customer Experience Representative to support restaurant partners by streamlining their operations and ensuring exceptional customer service. This role requires strong communication skills and the ability to handle inbound calls and process orders.
Job Description
Who you are
You are a motivated individual with a passion for customer service and a desire to help others succeed. You thrive in a fast-paced environment and enjoy interacting with a diverse range of customers. Your strong communication skills enable you to effectively handle inbound calls and provide exceptional support to our restaurant partners. You are detail-oriented and capable of using internal systems to ensure accurate and timely order transmission. You understand the importance of exceeding performance targets and are committed to delivering a seamless customer experience.
What you'll do
As a Customer Experience Representative at Slice, you will be the first point of contact for our restaurant partners, handling inbound calls and processing orders efficiently. Your primary objective will be to support our partners by streamlining their internal operations, allowing them to focus on preparing and delivering great food. You will work closely with our team to ensure that customer interactions are handled smoothly and that our partners transition seamlessly to our phone product. You will be responsible for exceeding performance targets while providing exceptional service, contributing to the overall success of our mission-driven tech company.
What we offer
At Slice, we offer a dynamic work environment where you can make a real impact. You will be part of a team that is dedicated to empowering local pizzerias and helping them thrive in the digital age. We provide opportunities for growth and development as we expand our operations into new markets. Join us in our mission to support restaurant owners and enhance the customer experience in the food industry.
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