Data Scientist • Senior

Who you are

You have 5+ years of experience in data science, with a strong foundation in machine learning and advanced analytics. Your curiosity drives you to uncover insights that can significantly impact business outcomes, and you possess the ability to communicate complex data findings effectively to various stakeholders. You thrive in collaborative environments, working closely with sales and customer success teams to understand their goals and translate them into actionable data strategies.

Your expertise includes developing and implementing machine learning models, particularly in areas such as cross-sell/upsell strategies and customer churn prediction. You are proficient in SQL and have experience with data analysis tools that enable you to drive insights from large datasets. You are comfortable navigating the full analytics lifecycle, from data collection and cleaning to model deployment and performance monitoring.

Desirable

Experience with applied AI techniques and familiarity with business intelligence tools will set you apart. You are also encouraged to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.

What you'll do

In this role, you will partner with the Sales and Customer Success teams to identify opportunities for leveraging data to drive growth and retention. You will develop and implement machine learning models that enhance sales strategies and improve customer engagement. Your work will involve building predictive models that help identify churn risks and inform proactive retention strategies.

You will drive the full analytics lifecycle, ensuring that insights are actionable and aligned with business objectives. This includes collaborating with cross-functional teams to gather requirements, designing experiments, and analyzing results to inform decision-making. You will also be responsible for communicating your findings to stakeholders, ensuring that data-driven insights are understood and utilized effectively.

What we offer

At Smartsheet, we foster a culture of innovation and collaboration. You will have the opportunity to work with a talented team dedicated to building tools that empower organizations to achieve their goals. We offer a hybrid work environment that allows for flexibility while maintaining strong team connections. Join us to make a meaningful impact through data science and analytics.