Netsuite Administrator • Senior

Who you are

You have a strong background in managing and supporting enterprise systems, particularly with NetSuite. Your technical skills are complemented by your ability to listen actively and communicate effectively with various stakeholders. You understand the importance of system efficiency and are proactive in identifying areas for improvement. Your experience allows you to implement and scale enterprise systems effectively, ensuring they meet the needs of the organization.

You thrive in collaborative environments, working closely with finance, engineering, sales, and IT departments. Your ability to influence and advise on system effectiveness makes you a valuable asset to the team. You are detail-oriented and have a knack for problem-solving, which helps you navigate complex system challenges. You are committed to continuous learning and staying updated on best practices in enterprise systems management.

Desirable

Experience with other SAAS enterprise systems is a plus, as it broadens your understanding of various tools and platforms. Familiarity with system integration and data management will enhance your ability to contribute to the team. You are open to feedback and eager to grow in your role, making you a great fit for Smartsheet's culture of innovation and improvement.

What you'll do

In this role, you will be the primary internal support contact for NetSuite, ensuring that the system runs smoothly and efficiently. You will proactively improve and support the development, implementation, and maintenance of Smartsheet’s NetSuite system. This includes troubleshooting issues, providing training to users, and collaborating with other departments to enhance system functionality. You will also be responsible for documenting processes and creating user guides to facilitate better understanding and usage of the system.

You will work closely with the Manager of Enterprise Systems to align system capabilities with business needs. Your insights will help shape the direction of system enhancements and integrations. You will participate in regular meetings with cross-functional teams to discuss system performance and gather feedback for continuous improvement. Your role will also involve analyzing system data to identify trends and areas for optimization, ensuring that Smartsheet's enterprise systems are always aligned with organizational goals.

What we offer

Smartsheet provides a dynamic work environment where you can grow your skills and advance your career. We value collaboration and encourage you to share your ideas and insights. You will have access to ongoing training and development opportunities to enhance your expertise in enterprise systems management. Our team is committed to creating a supportive atmosphere where everyone can thrive and contribute to our mission of empowering teams to achieve their goals. We offer competitive compensation and benefits to ensure that you feel valued and motivated in your role.