Systems Administrator • Senior

Who you are

You have a strong background in managing and supporting enterprise systems, particularly with NetSuite, and possess excellent technical skills that allow you to implement and scale these systems effectively. Your ability to listen actively and communicate clearly makes you an effective collaborator across departments, including Finance, Engineering, Sales, and IT. You understand the importance of system efficiency and effectiveness, and you are proactive in identifying areas for improvement. With your experience, you can advise the organization on best practices and system enhancements.

You thrive in a collaborative environment and enjoy working with cross-functional teams to achieve common goals. Your strong influence and communication skills enable you to act as a trusted advisor within the organization. You are detail-oriented and have a knack for problem-solving, which helps you navigate complex system challenges. You are committed to continuous learning and staying updated on the latest trends and technologies in enterprise systems.

Desirable

Experience with other SAAS enterprise systems is a plus, as it broadens your understanding of various tools and platforms that can enhance organizational efficiency. Familiarity with project management tools and methodologies can also be beneficial in this role, as it allows you to manage tasks and collaborate effectively with your team.

What you'll do

In this role, you will be responsible for the development, implementation, and maintenance of Smartsheet’s NetSuite system. You will serve as the primary internal support contact for NetSuite, ensuring that the system operates smoothly and efficiently. Your responsibilities will include troubleshooting issues, providing user support, and implementing system upgrades and enhancements. You will work closely with various departments to gather requirements and ensure that the system meets their needs.

You will also play a key role in training users on the NetSuite system, helping them understand its functionalities and how to leverage it for their work. Your expertise will be crucial in identifying opportunities for automation and process improvements, allowing teams to work more efficiently. You will collaborate with the Enterprise Systems team to develop strategies for scaling the system as the organization grows.

Additionally, you will be involved in monitoring system performance and generating reports to provide insights into usage and efficiency. Your analytical skills will help you identify trends and areas for improvement, enabling you to make data-driven recommendations to enhance system performance.

What we offer

At Smartsheet, you will be part of a dynamic team that values innovation and collaboration. We offer a supportive work environment where you can grow your skills and advance your career. You will have the opportunity to work on exciting projects that have a real impact on the organization and its customers. We believe in empowering our employees to take ownership of their work and contribute to the success of the team.

We encourage you to apply even if your experience doesn't match every requirement. We value diverse perspectives and are committed to creating an inclusive workplace where everyone can thrive. Join us at Smartsheet and help us build tools that empower teams to achieve their goals.