Product Manager • Mid-Level

Who you are

You have a strong background in consumer credit card operations, with a focus on managing system parameters and understanding their impact on business processes. Your experience allows you to effectively communicate and manage compliance with regulatory requirements across various business units. You are detail-oriented and possess the ability to identify opportunities for enhancing and streamlining existing projects and initiatives. You thrive in collaborative environments, working closely with business partners and team members to develop best-in-practice solutions for complex challenges. Your subject matter expertise in credit card operations positions you as a valuable resource within the team, enabling you to facilitate the development of business rules and requirements effectively.

Desirable

Experience with back-end processor setups and a deep understanding of how system parameter settings influence upstream and downstream processes would be advantageous. Familiarity with compliance standards and regulatory requirements in the financial services industry is a plus, as is a proactive approach to identifying and implementing process improvements.

What you'll do

In this role, you will lead the Card Platform team at SoFi, focusing on consumer credit card operations. You will collaborate with various business partners to facilitate the development of business rules and requirements, ensuring that all processes align with regulatory standards. Your responsibilities will include managing system parameters within the processor platform and identifying opportunities for enhancing existing projects. You will act as a subject matter expert, guiding the team in understanding the implications of system settings on business operations. Your role will involve daily interactions with team members and stakeholders to ensure that all initiatives are executed smoothly and effectively.

What we offer

SoFi provides a dynamic work environment where you can shape the future of personal finance. You will have the opportunity to invest in your career while making a direct impact on the lives of our members. We offer competitive compensation and benefits, along with a culture that encourages professional growth and collaboration. Join us in transforming the financial services landscape and helping our members achieve their financial goals.