Operations Coordinator • Entry-Level

Who you are

You are an organized and proactive individual with a knack for customer service. You thrive in face-to-face interactions and enjoy building strong relationships with customers. Your problem-solving skills are top-notch, allowing you to efficiently address customer inquiries and operational challenges. You understand the importance of aligning solutions with business objectives to enhance customer satisfaction. You are adaptable and can manage multiple tasks effectively in a dynamic environment. You are passionate about contributing to a greener future and are excited to be part of a company that is leading the transition to electric vehicles.

What you'll do

As an Operations Coordinator at Splend, you will play a crucial role in maintaining and enhancing customer relationships after the sale. You will be responsible for ensuring that all day-to-day hub operations related to customer management run smoothly. This includes handling vehicle exchanges and returns, managing fleet operations, and responding to customer inquiries. Your goal is to solve problems efficiently while ensuring a seamless and exceptional customer experience across all touchpoints. You will collaborate with various teams to align operational processes with customer needs and business objectives, contributing to the overall success of the organization.

What we offer

At Splend, you will be part of a mission-driven team focused on transforming vehicle ownership and promoting green mobility. We offer a supportive work environment where your contributions are valued. You will have the opportunity to grow your skills and advance your career while making a positive impact on the transportation sector. Join us in our journey to reduce the carbon footprint of the transportation industry and be part of a company that is making a difference.