Product Marketing Manager • Senior

Who you are

You have 5+ years of experience in product marketing, ideally within the SaaS or e-commerce sectors — you understand the nuances of positioning and messaging for complex products and can translate them into compelling narratives for non-technical audiences. Your customer-centric approach drives your strategies, ensuring that the voice of the customer is always at the forefront of your initiatives.

You are comfortable operating at both strategic and executional levels — whether it's leading go-to-market strategies or diving into market research and competitive analysis, you thrive in environments where you can influence product direction and drive adoption. Your experience collaborating with cross-functional teams, including Product, Growth, Marketing, and Sales, has equipped you with the skills to align diverse stakeholders around a cohesive vision.

You possess strong analytical skills, allowing you to identify friction points across the customer journey and design strategies that enhance user adoption — your ability to leverage data to inform decisions sets you apart as a strategic thinker. You are also adept at developing foundational messaging frameworks that resonate in crowded markets, ensuring that Squarespace's offerings stand out.

Desirable

Experience in leading product launches and supporting cross-functional alignment is a plus — you understand the importance of a cohesive narrative across all channels and can advocate effectively for merchant needs within product teams. Familiarity with commerce and marketing tools landscape will help you navigate the competitive environment effectively.

What you'll do

In this role, you will lead the go-to-market execution for Squarespace's Commerce and Client Engagement initiatives — your strategic ownership will ensure that product launches are successful and that customer needs are met. You will translate complex product features into intuitive, benefit-driven value propositions that resonate with non-technical entrepreneurs, helping them understand how Squarespace can empower their businesses.

Conducting market research and competitive analysis will be a key part of your responsibilities — you will stay ahead of trends in the commerce and marketing tools landscape, ensuring that Squarespace remains a leader in the industry. You will partner closely with Growth and Analytics teams to identify friction points across the customer funnel, designing strategies that drive adoption and enhance user experience.

As the primary advocate for merchant needs within product teams, you will ensure that customer feedback is integrated into product development — your insights will help shape the future of Squarespace's offerings. You will also develop foundational messaging frameworks that define how Squarespace wins in a crowded commerce and SaaS marketing ecosystem, ensuring that all marketing efforts are aligned with the company's strategic goals.

What we offer

Squarespace offers a dynamic work environment where you can make a significant impact on the company's growth and success. You will have the opportunity to work with a talented team of professionals who are passionate about helping customers succeed. The company values collaboration and encourages innovative thinking, providing you with the resources and support needed to excel in your role.

You will also benefit from a competitive compensation package, including opportunities for professional development and growth within the organization. Squarespace is committed to fostering a diverse and inclusive workplace, where all employees feel valued and empowered to contribute their unique perspectives.

Join Squarespace and be part of a team that is dedicated to transforming the way brands connect with their customers — your contributions will help shape the future of commerce and client engagement in the digital landscape.