Operations Associate • Entry-Level

Who you are

You are a recent graduate eager to start your career in operations. You have a strong interest in solving user issues and improving processes, and you thrive in collaborative environments where teamwork is essential. You are curious and dynamic, ready to tackle unique operational challenges that come with a rapidly growing company like Stripe. You may have some prior experience in customer service or user support, which will help you understand the needs of both internal and external users. You are excited about the opportunity to contribute to a new operational capability at Stripe and play a front-line role in its growth.

What you'll do

In this role, you will troubleshoot and resolve external user issues, ensuring that users have a seamless experience with Stripe's services. You will analyze existing processes and suggest changes to help scale operations effectively. Your work will directly impact the support experience for millions of users, and you will collaborate with various teams to implement improvements. You will also have the chance to engage in projects that focus on process improvement initiatives, contributing to the overall efficiency of Stripe's operations. As part of the new Stripe Delivery Centers team, you will help shape the future of operations at Stripe, making it a critical part of the company's growth strategy.

What we offer

Stripe provides a supportive environment for new graduates to learn and grow. You will have access to resources and mentorship that will help you develop your skills in operations and user support. The company values innovation and encourages you to bring your ideas to the table. You will be part of a team that is dedicated to building a world-class operational capability, and your contributions will be recognized as vital to Stripe's mission of providing the best support experience possible.