Operations Associate • Entry-Level

Who you are

You are a dynamic and curious individual with a passion for solving global user issues and building operations. You have experience in financial systems such as ERP and Accounting, and you understand the intricacies of online payments and e-commerce platforms. Your proficiency in one or more languages, including French, German, Spanish, or Italian, enhances your ability to communicate effectively with diverse users. You have experience delivering live technical training or webinars to external users, showcasing your ability to convey complex information clearly. Familiarity with code-level debugging in languages such as Python, Ruby, or Node.js is a plus, as it allows you to assist users in technical integration effectively.

What you'll do

In this role, you will be part of Stripe's Professional Services team, specifically within the Accelerate team, which is responsible for guiding users through the critical 'zero-to-one' phase of their journey with Stripe. You will partner with developers and technical leaders to ensure they deploy quickly and integrate with high quality. Your primary goal will be to eliminate friction and reduce implementation risk, thereby accelerating time-to-revenue for our users. You will engage with users to understand their needs and provide tailored support throughout their onboarding process. As part of the new global team launching Stripe Delivery Centers, you will play a front-line role in building operations for the next decade. Your contributions will directly impact how users experience Stripe's capabilities, ensuring they derive strategic value from our platform immediately.

What we offer

At Stripe, we are committed to increasing the GDP of the internet, and you will be part of a mission-driven team that values innovation and collaboration. We offer a supportive work environment where you can grow your skills and advance your career. You will have the opportunity to work with a diverse range of clients, from Fortune 100 companies to high-growth startups, and make a significant impact on their success. Our culture encourages continuous learning and development, and we believe in empowering our employees to take initiative and drive change. Join us in shaping the future of financial infrastructure and be part of a team that is dedicated to excellence.