Operations Specialist • Entry-Level

Who you are

You have prior experience or knowledge in user support, which has equipped you with the skills to effectively address customer inquiries and issues. You are dynamic and curious, with a passion for solving global user issues and building operations. Your familiarity with SQL allows you to use template or premade SQL queries as part of investigations, enhancing your ability to analyze data and improve processes. You thrive in collaborative environments and are eager to contribute to a mission-driven community.

What you'll do

As an Operations Specialist at Stripe, you will play a front-line role in building new operational capabilities for Stripe Delivery Centers. You will be responsible for designing, implementing, and growing Stripe’s operations over the next decade. Your role will involve collaborating with team members to enhance the global economy and increase the GDP of the internet. You will drive process improvements and work on projects that aim to solve user issues effectively. Your contributions will be vital in shaping the operational landscape of Stripe in Mexico City.

What we offer

At Stripe, you will be part of a vibrant hub that prioritizes collaboration, innovation, and excellence. You will have the opportunity to work in a supportive culture where every team member’s voice matters. The Mexico City office is dedicated to reshaping the financial landscape for businesses worldwide, and you will be integral to this mission. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.