Technical Account Manager • Mid-Level

Who you are

You have a strong operations savvy mindset, with the ability to identify and eliminate process friction while continuing to build scalable processes. Your experience includes practicing in small to medium scale project management, showcasing your strong organizational skills and self-starting mindset. You ideally have experience with tools like Postman, xCode, Python, Webhooks, and ETL, along with a background in the payments industry.

What you'll do

As a Technical Account Manager at Stripe, you will provide a Gold Standard Experience to your assigned accounts’ key stakeholders. You will work with the wider Operations team to provide current state, resources, and knowledge to enable this experience across teams interacting directly with users via support channels, external documentation, or product/feature feedback or development. Your role will involve fostering long-term user relationships that grow loyalty to Stripe and its products. You will work cross-functionally both internally and within your users’ organizations to provide and implement operational solutions on subjects not limited to fraud/disputes, declines, product adoption, and global expansion.

What we offer

At Stripe, you will have the opportunity to work with a diverse range of clients, from large enterprises to ambitious startups, helping them optimize their technical operations and accelerate their global growth. You will be part of a team that is committed to increasing the GDP of the internet, making a significant impact on the global economy. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.