Business Operations • Senior

Who you are

You have a strong background in business operations, ideally within the fintech sector, and possess a strategic mindset that enables you to drive efficiency and innovation across teams. Your experience includes managing complex projects and collaborating with cross-functional teams to achieve business objectives. You are adept at leveraging data to inform decision-making and improve operational processes, ensuring that the organization remains agile and responsive to market changes.

You understand the importance of compliance and risk management in financial operations, and you have a proven track record of implementing best practices that align with regulatory requirements. Your leadership style fosters collaboration and accountability, encouraging team members to contribute their ideas and insights. You are passionate about using technology, particularly AI, to enhance operational workflows and improve customer experiences.

Desirable

Experience in a startup environment or a rapidly growing company is a plus, as is familiarity with payment systems and financial technologies. You are comfortable navigating ambiguity and thrive in a fast-paced setting where you can make a significant impact.

What you'll do

As the Senior Manager of Business Operations at Stronghold, you will be responsible for overseeing the operational strategies that support our mission to improve financial access through innovative payment solutions. You will collaborate closely with product development, engineering, finance, and marketing teams to ensure that our operations align with our strategic goals. Your role will involve analyzing operational performance metrics and identifying areas for improvement, implementing processes that enhance efficiency and effectiveness.

You will lead initiatives that integrate AI tools into our operations, driving innovation and improving decision-making across departments. Your ability to communicate clearly and effectively will be essential as you work with diverse teams to foster a culture of collaboration and continuous improvement. You will also be responsible for managing budgets and resources, ensuring that projects are delivered on time and within scope.

What we offer

At Stronghold, we offer a dynamic work environment where you can make a meaningful impact on the future of financial technology. You will be part of a diverse team that values curiosity, innovation, and accountability. We provide opportunities for professional growth and development, as well as a competitive compensation package that reflects your skills and experience. Join us in our mission to reimagine how money moves and help shape the future of payments.