Operations Manager • Mid-Level

Who you are

As an Assistant Coach (Assistant General Manager), you are a hands-on leader who inspires your team while driving operational excellence. You have a knack for mentoring team members to become future leaders and partner with the Head Coach to set goals and track performance. You utilize data-driven insights to navigate challenges and ensure exceptional guest experiences that build healthier communities through real food.

You excel in leading the team by partnering with the Head Coach on hiring, onboarding, and training while fostering a culture of trust and recognition. You anticipate operational needs and adjust deployment to support smooth operations. Your hands-on coaching style shines during peak times or staffing gaps, ensuring clear communication for consistent execution.

You uphold high standards for food safety, cleanliness, and equipment maintenance by inspecting food quality, checking temperatures, and ensuring compliance. You partner with the Head Coach to promptly resolve facility, supply, and quality issues while ensuring team member safety and strong audit performance.

What you'll do

In this role, you will drive operational excellence and deliver exceptional guest experiences. You will inspire your team and mentor them to develop their skills and leadership potential. You will work closely with the Head Coach to set clear goals and track performance metrics, ensuring that your store meets its operational targets.

You will be responsible for maintaining high standards of food safety and cleanliness, conducting regular inspections, and ensuring compliance with health regulations. You will also address any facility or supply issues that arise, ensuring that your team can operate smoothly and efficiently.

Your role will involve hands-on coaching, especially during busy periods, to ensure that all team members are supported and that operations run seamlessly. You will foster a positive work environment that encourages collaboration and recognition among team members.

What we offer

At sweetgreen, we believe in building healthier communities through real food. You will be part of a team that values trust, recognition, and operational excellence. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives.