About sweetgreen
Fresh salads, sourced sustainably for you
Key Highlights
- Over 140 locations across the U.S.
- $365M+ raised from investors like Fidelity
- Headquartered in Los Angeles, California
- Focus on sustainability and local sourcing
Sweetgreen is a fast casual restaurant chain headquartered in Los Angeles, California, specializing in fresh, locally sourced salads and grain bowls. With over 140 locations across the United States, Sweetgreen emphasizes sustainability and healthy eating, serving millions of customers annually. The...
π Benefits
Sweetgreen offers competitive salaries, equity options, generous PTO, health benefits, and a 401(k) plan. Employees enjoy a supportive work environmen...
π Culture
Sweetgreen fosters a culture centered around sustainability and health, encouraging employees to participate in community initiatives and promoting a ...
Product Manager β’ Lead
sweetgreen β’ Los Angeles - On-Site
Overview
sweetgreen is seeking a Lead Product Manager to own the product strategy and roadmap for their loyalty program and marketing technology stack. You'll collaborate across product, engineering, marketing, and data to enhance customer relationships. This role requires strong strategic and technical skills.
Job Description
Who you are
You have a proven track record in product management, particularly in loyalty programs and marketing technology. With at least 5 years of experience, you excel at translating business goals into actionable product strategies while keeping the customer experience at the forefront of your decisions. You possess strong analytical skills and are comfortable working with data to inform your strategies. Your ability to collaborate effectively with cross-functional teams, including engineering and marketing, sets you apart. You are adept at managing multiple stakeholders and can prioritize tasks to meet business objectives. You understand the importance of personalization in customer engagement and are passionate about leveraging technology to enhance loyalty programs.
Desirable
Experience with martech platforms and loyalty program management is a plus. Familiarity with customer segmentation and lifecycle campaigns will help you succeed in this role. A background in data analytics or marketing technology will be beneficial as you work to optimize sweetgreen's martech stack.
What you'll do
As the Lead Product Manager for Martech & Loyalty at sweetgreen, you will own the end-to-end product strategy for the SG Rewards program. This includes defining points earning and redemption processes, member tiers, and program evolution. You will lead the strategy for the martech platform, overseeing vendor evaluations, migration planning, and integration with the broader tech ecosystem. Your role will involve partnering closely with the marketing team to optimize the martech stack, enabling sophisticated segmentation and personalization for lifecycle campaigns. You will define and execute the roadmap for loyalty touchpoints across various platforms, including app, web, and kiosk. Your ability to balance technical requirements with customer experience will be crucial as you drive the evolution of sweetgreen's loyalty initiatives.
What we offer
At sweetgreen, you will be part of a mission-driven company focused on building healthier communities through real food. We offer a collaborative work environment where your contributions will directly impact customer engagement and retention. You will have the opportunity to work with a talented team dedicated to innovation in the food industry. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.
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