Site Reliability Engineer

Who you are

You are a motivated Site Reliability Engineer with a passion for infrastructure and reliability. You understand the importance of monitoring and logging in maintaining system health and performance. Your experience with CI/CD processes allows you to streamline deployments and improve operational efficiency. You thrive in environments that encourage curiosity and critical thinking, and you are eager to contribute to a mission that democratizes communication for everyone.

You have a solid understanding of cloud services, particularly AWS, and how they can be leveraged to enhance system reliability. Your background includes working with various monitoring tools and logging frameworks, enabling you to proactively identify and resolve issues before they impact users. You are comfortable collaborating with cross-functional teams to ensure that infrastructure meets the needs of the business and its users.

What you'll do

In this role, you will take ownership of TextNow's infrastructure, ensuring that it is robust, scalable, and reliable. You will implement and manage monitoring and logging solutions to provide visibility into system performance and health. Your expertise in CI/CD will be crucial as you work to automate deployment processes, reducing downtime and improving the overall user experience.

You will collaborate closely with development teams to identify and address reliability challenges, ensuring that new features are delivered with minimal disruption. Your role will also involve capacity planning and performance tuning to optimize resource utilization and system responsiveness. As part of a team that values open communication and collaboration, you will contribute to a culture of continuous improvement and innovation.

What we offer

TextNow offers a dynamic work environment where your contributions will directly impact the way people communicate. You will be part of a mission-driven team that is committed to breaking down barriers to communication. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds. Join us in our journey to transform the communication landscape for everyone.