Business Operations • Lead

Who you are

You have a proven track record in business operations and finance, ideally with experience in the banking or financial services sector. Your leadership skills are complemented by your ability to analyze data and make informed decisions that drive growth. You understand the unique challenges faced by SMEs and are passionate about providing them with the best financial solutions. You excel in building relationships with stakeholders and have a knack for developing effective marketing strategies that resonate with target audiences.

You are comfortable working in a fast-paced environment and can adapt to changing priorities. Your communication skills are top-notch, allowing you to convey complex ideas clearly and effectively to both your team and external partners. You are a strategic thinker who can balance short-term goals with long-term vision, ensuring that your team is aligned with the company's mission to support SMEs.

What you'll do

As the Business Finance Team Lead, you will play a critical role in driving Tide's growth in the Indian market. You will lead the Member Accession Marketing Team, focusing on acquiring and onboarding new SME members. Your responsibilities will include developing targeted marketing strategies, ensuring smooth onboarding journeys, and equipping members to maximize the use of Tide's financial and administrative tools. You will leverage data-driven insights to optimize campaigns and improve member experiences, fostering strong relationships with stakeholders to enhance Tide's presence in the market.

You will also be responsible for mentoring and guiding your team, helping them to develop their skills and achieve their professional goals. By collaborating closely with other departments, you will ensure that marketing efforts are aligned with overall business objectives and that the team is well-equipped to meet the needs of SMEs. Your leadership will be key in creating a culture of innovation and excellence within the team, driving Tide's mission forward.

What we offer

At Tide, we believe in empowering our employees and providing them with the tools they need to succeed. You will have access to a supportive work environment that values diversity and encourages collaboration. We offer competitive compensation packages, opportunities for professional development, and a chance to make a real impact in the lives of SMEs. Join us in transforming the small business banking market and help us continue to grow our community of over 1.8 million members globally.