Team Lead • Lead

Who you are

You have extensive experience in transaction monitoring within the banking payments space, demonstrating a deep understanding of fraud detection, compliance, and risk management. Your leadership skills are strong, enabling you to effectively guide your team in their responsibilities. You are committed to ensuring that your team operates efficiently and effectively in the first line of defense against fraud. You understand the importance of data-driven decisions and are adept at using technology to enhance operational processes. You thrive in a collaborative environment and are skilled at fostering a culture of accountability and excellence within your team.

Desirable

Experience in a fast-paced fintech environment would be beneficial, as would familiarity with the latest technologies and methodologies in fraud prevention. A background in compliance and regulatory frameworks relevant to banking and payments is also advantageous. You are someone who is always looking to improve processes and outcomes, and you are open to learning and adapting to new challenges.

What you'll do

As the Team Lead for Alert Review at Tide, you will oversee the transaction monitoring team, ensuring that all activities align with the company's compliance and risk management strategies. You will be responsible for developing and implementing effective monitoring processes to detect and prevent fraudulent activities. Your role will involve analyzing transaction data and trends to identify potential risks and areas for improvement. You will lead your team in conducting thorough investigations into alerts and suspicious activities, ensuring that all findings are documented and reported appropriately. Collaboration with other departments will be key, as you will work closely with compliance, risk management, and technology teams to enhance the overall effectiveness of fraud prevention measures.

You will also be tasked with mentoring and developing your team members, providing guidance and support to help them grow in their roles. Regular training sessions and knowledge-sharing initiatives will be part of your responsibilities to ensure that your team stays updated on the latest trends and best practices in fraud detection. You will play a crucial role in fostering a culture of continuous improvement and innovation within the team, encouraging your members to share ideas and contribute to the overall success of the organization.

What we offer

At Tide, we offer a dynamic work environment where you can make a significant impact on the small business banking market. You will be part of a diverse team that values collaboration and innovation. We provide opportunities for professional development and growth, ensuring that you have the resources and support needed to excel in your role. Our commitment to diversity and inclusion means that you will be working in an environment that respects and values different perspectives. We encourage you to apply even if your experience doesn't match every requirement, as we believe that diverse teams build better products.