Technical Account Manager • Mid-Level

Who you are

You have a blend of technical project management and account management skills, with a strong understanding of the software and product development lifecycle. Your extensive client-facing experience has equipped you to handle complex integrations and deliver comprehensive solutions. You possess outstanding written and verbal communication skills, and your strategic thinking abilities allow you to navigate diverse challenges effectively. You thrive in a remote work environment and are comfortable executing tasks with limited guidance. You are a world-class individual contributor who enjoys building long-lasting client relationships.

What you'll do

As a Technical Account Manager at Toptal, you will collaborate closely with clients to understand their unique needs and challenges. You will lead the development of holistic solutions by custom-matching clients with expert support from Toptal's extensive network. Your role will involve scoping projects, planning resources, and ensuring client satisfaction throughout the engagement. You will work with internal stakeholders to align project goals and deliverables, ensuring that client expectations are met or exceeded. You will also be responsible for maintaining ongoing relationships with clients, providing them with continuous support and guidance as their needs evolve. Your ability to manage multiple projects and deadlines will be crucial in this fast-paced environment.

What we offer

Toptal offers a fully remote work environment, allowing you to work from anywhere in the world. You will be part of a global network of top talent, providing you with opportunities to collaborate with experts across various fields. The company values innovation and encourages a culture of social interaction and fun, making it a great place to grow your career. While specific salary details are not mentioned, Toptal is known for competitive compensation packages that reflect the value of its employees.