About TravelPerk
Revolutionizing business travel for companies worldwide
Key Highlights
- Over 10,000 companies use TravelPerk, including Spotify and Uber
- $180 million raised from top investors like Kinnevik and General Catalyst
- Headquartered in Barcelona, Spain with a growing global presence
- Offers 24/7 customer support and a user-friendly platform
TravelPerk is a leading business travel platform headquartered in Barcelona, Spain, providing an all-in-one solution that combines the world's largest travel inventory with powerful management features. The platform serves over 10,000 companies, including notable clients like Spotify and Uber, and h...
π Benefits
Employees enjoy competitive salaries, equity options, generous PTO policies, and flexible remote work arrangements, fostering a healthy work-life bala...
π Culture
TravelPerk promotes a culture of innovation and customer-centricity, encouraging teams to experiment and iterate quickly to enhance the travel experie...
Account Manager β’ Mid-Level
TravelPerk β’ Barcelona - On-Site
Overview
TravelPerk is hiring an Account Manager for the Long Tail segment in the Benelux & Nordics region. You'll focus on customer satisfaction and contribute to account management strategies. This role requires strong customer orientation and results-driven mindset.
Job Description
Who you are
You are a customer-oriented and result-driven individual with a passion for enhancing customer satisfaction. You thrive in a dynamic environment and are eager to contribute to the success of the Account Management Team at TravelPerk. Your ability to build strong relationships with clients and understand their needs is key to your success in this role. You are proactive in identifying opportunities for improvement and are committed to delivering a 7-star experience to every customer.
You possess excellent communication skills, allowing you to effectively engage with clients and internal teams. Your experience in account management or a related field has equipped you with the skills necessary to navigate complex customer interactions and drive positive outcomes. You are adaptable and open to feedback, always looking for ways to enhance your performance and the overall customer experience.
What you'll do
As an Account Manager at TravelPerk, you will actively contribute to maintaining and enhancing customer satisfaction across the Long Tail segment in the Benelux & Nordics regions. You will be responsible for managing client accounts, ensuring that their needs are met, and addressing any concerns that may arise. Your role will involve collaborating with various teams to deliver seamless service and support to clients, helping them navigate our platform effectively.
You will engage with clients regularly to understand their evolving needs and provide tailored solutions that align with their business objectives. Your proactive approach will help identify opportunities for upselling and cross-selling our services, ultimately driving revenue growth for the company. You will also play a key role in gathering feedback from clients to inform product development and service enhancements, ensuring that TravelPerk remains at the forefront of travel and spend management solutions.
What we offer
At TravelPerk, we offer a collaborative and innovative work environment where you can make a real impact. You will have the opportunity to work with a diverse team of professionals who are passionate about transforming the travel industry. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to power real work with real impact.
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