About TravelPerk
Revolutionizing business travel for companies worldwide
Key Highlights
- Over 10,000 companies use TravelPerk, including Spotify and Uber
- $180 million raised from top investors like Kinnevik and General Catalyst
- Headquartered in Barcelona, Spain with a growing global presence
- Offers 24/7 customer support and a user-friendly platform
TravelPerk is a leading business travel platform headquartered in Barcelona, Spain, providing an all-in-one solution that combines the world's largest travel inventory with powerful management features. The platform serves over 10,000 companies, including notable clients like Spotify and Uber, and h...
π Benefits
Employees enjoy competitive salaries, equity options, generous PTO policies, and flexible remote work arrangements, fostering a healthy work-life bala...
π Culture
TravelPerk promotes a culture of innovation and customer-centricity, encouraging teams to experiment and iterate quickly to enhance the travel experie...
Customer Support β’ Mid-Level
TravelPerk β’ Chicago - On-Site
Overview
TravelPerk is hiring a Corporate Travel Agent to provide exceptional travel support with a focus on GDS expertise. You'll work primarily with Amadeus to assist clients in their travel needs. This role requires experience in customer support and travel management.
Job Description
Who you are
You have a strong background in travel support, with a particular emphasis on GDS systems, especially Amadeus. Your passion for helping people shines through in your interactions, and you thrive in a customer-centric environment. You understand the intricacies of travel management and are adept at navigating the challenges that come with it. Your experience has equipped you with the skills to handle various travel-related inquiries and provide effective solutions.
You are detail-oriented and possess excellent communication skills, allowing you to convey information clearly and effectively to clients. Your ability to work collaboratively with a team enhances the overall customer experience, and you are always looking for ways to improve processes and service delivery. You are committed to delivering a 7-star experience to every customer, ensuring their travel needs are met with precision and care.
What you'll do
In this role, you will be responsible for managing travel bookings and providing support to clients using the GDS system. You will assist customers with their travel inquiries, ensuring they receive timely and accurate information. Your expertise in Amadeus will be crucial as you navigate the system to make bookings, changes, and cancellations as needed. You will also collaborate with other team members to streamline processes and enhance the overall customer experience.
You will engage with clients to understand their travel preferences and requirements, offering tailored solutions that meet their needs. Your role will involve troubleshooting any issues that arise during the booking process and providing follow-up support to ensure customer satisfaction. You will also stay updated on industry trends and best practices to continuously improve your service delivery.
What we offer
At TravelPerk, we offer a dynamic work environment where you can make a real impact. You will be part of a team that values innovation and collaboration, working together to transform how businesses manage travel. We provide opportunities for professional growth and development, ensuring you have the resources you need to succeed in your role. Join us in our mission to power real work and help millions of people experience work in a better way.
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