Account Manager • Lead

Who you are

You have a proven track record in account management and team leadership, with experience in recruiting and developing high-performing teams. Your ability to build deep relationships with clients makes you a trusted advisor, ensuring they maximize the value from the platform. You are passionate about coaching and motivating your team, aligning them with the company's mission and goals. You thrive in a results-driven environment, consistently meeting or exceeding revenue targets while fostering a positive team culture.

You understand the importance of post-sales activities and have a strong background in managing client onboarding, renewals, and cross-selling. Your expertise in relationship-building and product knowledge allows you to effectively guide your team in executing sales strategies and enhancing client engagement. You are committed to continuous improvement and professional growth for both yourself and your team members.

What you'll do

As the Manager of Commercial Account Management, you will lead a team of Account Managers responsible for driving revenue through exceptional client service. You will identify, attract, and retain top talent, ensuring your team is equipped to meet the demands of the market. Your role involves developing and coaching your team to align with the company's mission and goals, fostering a high-performance culture. You will oversee daily activities, monitor performance goals, and provide ongoing feedback to help your team succeed.

You will collaborate closely with other departments to ensure a seamless client experience, leveraging your strong relationship-building skills to enhance client satisfaction. Your leadership will be crucial in guiding your team through onboarding processes, renewals, and cross-selling opportunities, ultimately contributing to the overall success of the company. You will also be responsible for setting and achieving revenue goals, ensuring that your team is motivated and engaged in their work.

What we offer

TripActions offers a competitive salary range of $160,000—$200,000 USD, along with a dynamic work environment that encourages professional growth and development. You will have the opportunity to work with a talented team dedicated to delivering exceptional service to clients. We believe in fostering a culture of collaboration and support, where every team member can thrive and contribute to our mission.