Account Manager • Junior

Who you are

You have a strong analytical mindset and are energized by data-driven decision-making — you thrive in environments where you can use data to diagnose performance trends and uncover growth opportunities. Your curiosity about technology drives you to explore innovative solutions that can enhance operational performance. You are comfortable navigating fast-changing environments and can effectively manage multiple stakeholders, ensuring that all parties are aligned and informed.

You possess excellent communication skills, allowing you to lead complex conversations with merchants and internal teams — your ability to articulate commercial adjustments and operational escalations is key to your success. You are detail-oriented and can develop compelling narratives that demonstrate ROI, supporting merchant investment decisions. Your collaborative spirit enables you to work closely with sales teams during portfolio transitions, ensuring a seamless experience for new strategic merchants.

What you'll do

In this role, you will own a diverse portfolio of retail merchants, acting as their primary strategic partner — your focus will be on driving retention and sustainable growth through data analysis and performance metrics. You will analyze key app metrics to identify trends and diagnose issues, building number-backed growth plans that lead to measurable impact. Your responsibilities will include supporting the acquisition of new strategic merchants and improving operational performance by leveraging insights from dashboards and raw data.

You will collaborate with cross-functional internal teams to bring solutions to life across catalog, integrations, and product workflows — your ability to influence internal stakeholders will be crucial in executing these strategies. You will lead discussions that range from commercial adjustments to operational escalations, ensuring that all aspects of the partnership are optimized for success. Your role will require you to stay informed about industry trends and best practices, continuously seeking ways to enhance the value provided to your retail partners.

What we offer

At Uber, we believe in fostering a culture of growth and innovation — you will have the opportunity to work with a diverse team of professionals who are passionate about technology and its impact on the retail industry. We offer competitive compensation and benefits, along with opportunities for professional development and career advancement. You will be part of a dynamic environment where your contributions will directly influence the success of our retail partnerships.