About Uber
Reimagining transportation for a better world
Key Highlights
- Public company (NYSE: UBER) since May 2019
- Completed over 1.5 billion trips globally
- Generated $4.8B in revenue from Uber Eats in 2020
- Raised $15.8 billion in funding
Uber Technologies, Inc. (NYSE: UBER) is a leading ride-hailing platform headquartered in Mission Bay, San Francisco, CA. Founded in 2009, Uber has transformed transportation services, completing over 1.5 billion trips globally. The company went public in May 2019 and has raised $15.8 billion in fund...
🎁 Benefits
Uber provides comprehensive healthcare, a robust employee stock purchase plan, generous paid vacation, and a four-week sabbatical after five years of ...
🌟 Culture
Uber fosters a culture of innovation and adaptability, continuously expanding its services beyond traditional ride-hailing. The company emphasizes wor...
Skills & Technologies
Overview
Uber is hiring a Merchant Operations Manager to drive operational improvements and collaborate with cross-functional teams in the Grocery & Retail business. You'll analyze data to enhance merchant insights and develop scalable processes. This role requires strong analytical skills and a proactive approach to problem-solving.
Job Description
Who you are
You have a strong background in operations management, ideally with experience in the retail or grocery sectors. You possess excellent analytical skills — diving into complex datasets to derive actionable insights is second nature to you. You are comfortable collaborating with cross-functional teams and have a knack for identifying bottlenecks in processes. Your ability to craft strategies and build operational blueprints will be key to your success in this role. You are proactive and willing to tackle complex business challenges, demonstrating a strong desire to learn and grow within the organization. You thrive in environments that require ownership and autonomy over your work, and you are excited about the opportunity to contribute to innovative business initiatives.
What you'll do
As a Merchant Operations Manager, you will lead efforts to improve operational efficiencies within the Grocery & Retail business. You will identify bottlenecks in the merchant lifecycle, from lead generation to long-term retention, and develop strategies to enhance the acquisition process. Your role will involve building dashboards to track key metrics such as Activation Rates and Merchant Lifetime Value (LTV), providing insights that will inform decision-making. You will collaborate closely with Partner Managers to deepen relationships and ensure the merchant network grows efficiently without sacrificing quality. Additionally, you will drive high-impact initiatives that require a blend of strategic thinking and hands-on execution. Your ability to analyze data and communicate findings will be crucial in shaping the direction of the business.
What we offer
Uber offers a dynamic work environment where you can make a significant impact on the Grocery & Retail business. You will have the opportunity to work with talented professionals across various functions, contributing to innovative projects that drive growth. The company values collaboration and encourages employees to take ownership of their work. You will receive competitive compensation and benefits, along with opportunities for professional development and career advancement. Join us in shaping the future of grocery and retail operations at Uber.
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