
About Uber
Reimagining transportation for a better world
Key Highlights
- Public company (NYSE: UBER) since May 2019
- Completed over 1.5 billion trips globally
- Generated $4.8B in revenue from Uber Eats in 2020
- Raised $15.8 billion in funding
Uber Technologies, Inc. (NYSE: UBER) is a leading ride-hailing platform headquartered in Mission Bay, San Francisco, CA. Founded in 2009, Uber has transformed transportation services, completing over 1.5 billion trips globally. The company went public in May 2019 and has raised $15.8 billion in fund...
π Benefits
Uber provides comprehensive healthcare, a robust employee stock purchase plan, generous paid vacation, and a four-week sabbatical after five years of ...
π Culture
Uber fosters a culture of innovation and adaptability, continuously expanding its services beyond traditional ride-hailing. The company emphasizes wor...
Overview
Uber is seeking a Senior Risk Operations Manager to assess and minimize fraud across EMEA. You'll leverage data analytics and creative problem-solving skills to enhance fraud management processes. This role requires experience in operations and risk management.
Job Description
Who you are
You have over 5 years of experience in operations management, particularly in risk or fraud management, where you've developed a keen understanding of financial fraud and marketplace risk. Your analytical skills are top-notch, and you are proficient in SQL and Python, allowing you to analyze complex datasets effectively. You possess strong interpersonal skills, enabling you to nurture and guide teams towards achieving operational excellence in fraud management. You thrive in high-growth environments and are comfortable navigating challenges that come with scaling operations. You are detail-oriented and have a creative approach to problem-solving, which is essential for developing innovative risk mitigation strategies.
Desirable
Experience in the tech industry, particularly in a fast-paced environment like Uber, is a plus. Familiarity with automated systems and upstream design solutions will help you excel in this role. A background in data science or product improvement initiatives would also be beneficial, as you will collaborate closely with engineering and product teams.
What you'll do
In this role, you will focus on reducing financial fraud, chargebacks, cash arrears, refunds, and promo abuse. You will develop and optimize processes that enhance our ability to detect and intervene against fraudulent activities. Your analytical skills will be put to the test as you analyze databases using SQL or Python to review fraud-related metrics. You will strategize on project prioritization and set timelines to achieve goals efficiently. Collaborating with risk teams across EMEA, you will implement new risk mitigation solutions and frameworks that improve operational processes and enhance the overall user experience on the Uber platform.
What we offer
At Uber, you will be part of a dynamic team that is committed to sustainable growth and innovation. We offer a competitive salary and benefits package, along with opportunities for professional development and career advancement. You will work in a collaborative environment where your contributions will directly impact the company's success. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.
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