Operations Manager • Senior

Who you are

You have 5+ years of experience in operations management, ideally within a fast-paced environment where you've driven significant growth initiatives. Your ability to thrive in ambiguous situations sets you apart, as you enjoy taking ownership and executing strategies that yield measurable results. You are data-driven, leveraging analytics to inform decisions and optimize performance across various channels.

Your experience includes collaborating with cross-functional teams, including Data Science, CRM, and marketing, to ensure alignment and effectiveness in executing campaigns. You possess strong communication skills, enabling you to engage effectively with stakeholders at all levels, both locally and globally. You are a proactive problem solver, always looking for ways to improve processes and drive efficiency.

Desirable

Experience in the gifting or e-commerce sector is a plus, as is familiarity with third-party partnerships. You have a knack for identifying growth opportunities and translating them into actionable plans that contribute to overall business objectives. Your analytical mindset allows you to measure campaign effectiveness and ROI, ensuring that every initiative is backed by data.

What you'll do

In this role, you will identify, prioritize, and execute growth opportunities for Uber's gifting program across EMEA. This includes managing native gift cards and partnerships with third-party vendors. You will leverage data and analytics to measure sales results and campaign effectiveness, ensuring that your strategies are informed by solid metrics. You will execute and optimize marketing and CRM-driven campaigns, embedding gifting into broader initiatives to maximize impact.

As a cross-functional connector, you will engage with various teams to drive collaboration and ensure that all efforts are aligned with the company's goals. You will conduct post-campaign analyses to assess performance and inform future actions. Your role will be pivotal in scaling the gifting business and making a tangible impact on commercial results.

What we offer

At Uber, we value innovation and are committed to building a diverse and inclusive workplace. You will have the opportunity to work in a high-impact role that directly contributes to the company's growth. We offer competitive compensation and benefits, along with a dynamic work environment that encourages professional development and collaboration. Join us in making gifting a key growth area for Uber, and help us unlock its full potential across EMEA.