Site Reliability Engineer • Principal

Who you are

You have a strong background in site reliability engineering with at least 7 years of experience in building and maintaining large-scale distributed systems. Your expertise in AWS and cloud infrastructure allows you to design resilient architectures that can handle high traffic and ensure uptime. You are proficient in containerization technologies like Docker and orchestration tools such as Kubernetes, which you use to streamline deployment processes and improve system reliability.

Your programming skills in Python enable you to automate tasks and develop monitoring solutions that provide insights into system performance. You understand the importance of infrastructure as code and have hands-on experience with Terraform to manage cloud resources efficiently. Your familiarity with Linux systems allows you to troubleshoot and optimize performance across various environments.

You are a collaborative team player who enjoys working with cross-functional teams to solve complex problems. Your strong communication skills help you articulate technical concepts to non-technical stakeholders, ensuring everyone is aligned on project goals. You are passionate about improving processes and implementing best practices in site reliability to enhance overall system performance.

Desirable

Experience with monitoring tools like Prometheus or Grafana is a plus, as it helps you maintain visibility into system health. Familiarity with CI/CD pipelines and tools such as Jenkins or GitLab CI will further enhance your ability to deliver reliable software quickly. You may also have experience in incident management and response, ensuring that any issues are resolved swiftly and effectively.

What you'll do

In this role, you will be responsible for ensuring the reliability and performance of Upstart's AI lending platform. You will design and implement robust monitoring solutions that provide real-time insights into system health, allowing for proactive issue resolution. Collaborating closely with development teams, you will help optimize application performance and scalability, ensuring that the platform can handle increasing user demands.

You will lead initiatives to improve system reliability through automation and best practices, reducing manual intervention and enhancing operational efficiency. Your expertise in cloud infrastructure will guide the team in making informed decisions about resource allocation and architecture design. You will also mentor junior engineers, sharing your knowledge and fostering a culture of continuous improvement within the team.

As a Principal Software Engineer, you will play a key role in incident management, leading post-mortem analyses to identify root causes and implement preventive measures. Your contributions will directly impact the user experience, ensuring that Upstart's services remain available and performant for millions of customers.

What we offer

Upstart provides a flexible work environment that allows you to thrive, whether you choose to work remotely or from one of our offices. We are committed to fostering a diverse and inclusive workplace where every voice is heard. You will have the opportunity to work on meaningful projects that make a difference in people's financial lives, contributing to a mission that matters.

We offer competitive compensation packages, including salary and equity options, along with comprehensive benefits to support your well-being. Join us in reshaping access to credit and making a positive impact on the financial landscape for all Americans.