About WalkMe
The digital adoption platform for enterprise success
Key Highlights
- Successful IPO in mid-2021
- Acquired by SAP for $1.5 billion in 2024
- Over 2,000 corporate customers including IBM & Microsoft
- 35 million users across 42+ countries
WalkMe, headquartered in South Beach, San Francisco, CA, is a leading digital adoption platform that empowers organizations to enhance employee and customer engagement. With over 2,000 corporate customers including IBM, LinkedIn, and Microsoft, WalkMe's software enables businesses to measure and max...
🎁 Benefits
WalkMe offers comprehensive health care coverage for medical, dental, and vision, a 401(k) plan with company matching, generous parental leave program...
🌟 Culture
WalkMe fosters a culture centered around transparency and innovation, focusing on providing visibility into the tech stack for CIOs and executive mana...
Overview
WalkMe is seeking a Director of Marketing Operations to lead their AI-first marketing technology ecosystem. You'll be responsible for MarTech strategy, data governance, and enabling marketing and sales teams. This role requires strategic thinking and experience in marketing operations.
Job Description
Who you are
You have a strategic mindset and a strong background in marketing operations, ideally with experience in leading teams and managing marketing technology ecosystems. You understand the importance of data governance and CRM quality, ensuring that marketing and sales teams can execute their strategies effectively. Your experience includes building integrations and enabling go-to-market strategies that drive efficiency and predictability in operations.
You are systems-minded and have a keen interest in leveraging AI technologies to enhance marketing efforts. You thrive in collaborative environments and can communicate effectively with cross-functional teams, including marketing, sales, and technology. Your leadership style fosters innovation and encourages team members to contribute their ideas and insights.
Desirable
Experience with digital adoption platforms or similar technologies is a plus. Familiarity with data analytics and marketing automation tools will help you excel in this role. You are comfortable navigating complex digital landscapes and can adapt strategies to meet evolving business needs.
What you'll do
As the Director of Marketing Operations at WalkMe, you will own the MarTech strategy and lead the integration of various marketing technologies to create a cohesive ecosystem. You will ensure data governance and maintain high standards of CRM quality, enabling your teams to execute smarter and faster. Your role will involve collaborating with marketing and sales teams to develop go-to-market strategies that align with business objectives.
You will be responsible for analyzing marketing performance data and providing insights that drive decision-making. By leveraging AI technologies, you will enhance the efficiency of marketing operations and improve user experiences. You will also lead initiatives to optimize marketing processes, ensuring that the team can respond quickly to market changes and customer needs.
Your leadership will be crucial in fostering a culture of continuous improvement within the marketing operations team. You will mentor team members, helping them develop their skills and advance their careers. You will also represent the marketing operations function in strategic discussions with senior leadership, advocating for resources and support to achieve your goals.
What we offer
WalkMe offers a dynamic work environment where innovation is encouraged. You will have the opportunity to work with cutting-edge technologies and be part of a team that is transforming the digital adoption landscape. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to revolutionize the digital transformation journey for businesses worldwide.
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