About WalkMe
The digital adoption platform for enterprise success
Key Highlights
- Successful IPO in mid-2021
- Acquired by SAP for $1.5 billion in 2024
- Over 2,000 corporate customers including IBM & Microsoft
- 35 million users across 42+ countries
WalkMe, headquartered in South Beach, San Francisco, CA, is a leading digital adoption platform that empowers organizations to enhance employee and customer engagement. With over 2,000 corporate customers including IBM, LinkedIn, and Microsoft, WalkMe's software enables businesses to measure and max...
🎁 Benefits
WalkMe offers comprehensive health care coverage for medical, dental, and vision, a 401(k) plan with company matching, generous parental leave program...
🌟 Culture
WalkMe fosters a culture centered around transparency and innovation, focusing on providing visibility into the tech stack for CIOs and executive mana...
Overview
WalkMe is hiring a Partner Success Manager to act as a trusted advisor to their delivery partners, helping them leverage WalkMe's Digital Adoption Platform. This role requires strong understanding of partner go-to-market strategies and digital adoption impacts.
Job Description
Who you are
You have a strong background in partner management or customer success, ideally with experience in technology or digital adoption platforms. You understand the importance of post-sales delivery and have a knack for building relationships that drive value for both partners and clients. Your ability to communicate effectively and coach partners on leveraging technology will be key to your success in this role. You are analytical and can assess how digital adoption can enhance value propositions and business goals. You thrive in collaborative environments and enjoy working closely with cross-functional teams to ensure partner success. You are proactive and take initiative in identifying opportunities for improvement and growth within your partner portfolio.
Desirable
Experience in a technology company or with ERP solutions is a plus. Familiarity with digital transformation initiatives and how they impact business operations will help you excel. A background in sales or marketing can also be beneficial, as understanding the go-to-market motions of partners is crucial. You are comfortable with data analysis and can use insights to guide partners in maximizing their offerings. A passion for helping others succeed and a commitment to continuous learning will set you apart.
What you'll do
As a Partner Success Manager at WalkMe, you will be responsible for managing a portfolio of delivery partners, acting as their trusted advisor. You will help partners understand how to incorporate WalkMe's Digital Adoption Platform into their offerings, enhancing their value propositions and driving client success. Your role will involve coaching partners on best practices for digital adoption and ensuring they have the resources needed to succeed. You will work closely with partners to understand their business goals and how WalkMe can help them achieve those objectives. Regular check-ins and performance assessments will be part of your routine to ensure partners are on track and receiving the support they need. You will collaborate with internal teams to provide partners with the necessary tools and insights to maximize their use of WalkMe's platform. Additionally, you will gather feedback from partners to inform product development and improve the overall partner experience.
What we offer
WalkMe offers a dynamic work environment where you can make a significant impact on partner success. You will have the opportunity to work with a leading Digital Adoption Platform and be part of a team that is revolutionizing digital transformation. We provide competitive compensation and benefits, along with opportunities for professional growth and development. You will be part of a culture that values collaboration, innovation, and continuous improvement. Join us in helping businesses unlock the full potential of their digital assets and enhance user experiences.
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