Technical Account Manager • Entry-Level

Who you are

You are a motivated individual with a strong interest in technology and problem-solving. You possess excellent communication skills, allowing you to effectively collaborate with both technical and non-technical stakeholders. Your eagerness to learn and adapt makes you a great fit for a fast-paced environment where you can grow your technical expertise. You thrive in team settings and are excited about the opportunity to work directly with Software Engineers to tackle diverse challenges. You understand the importance of customer experience and are committed to providing effective solutions that meet their needs. You are open to feedback and continuously seek ways to improve your skills and knowledge in the tech field.

What you'll do

In this role, you will be part of the Product Experience team within R&D at WalkMe. You will collaborate closely with Software Engineers to support a wide range of customer use cases on various web-based platforms. Your responsibilities will include troubleshooting technical issues, providing solutions to enhance user experience, and assisting in the implementation of new features. You will engage with customers to understand their needs and ensure they are getting the most out of WalkMe's products. You will also have the opportunity to expand your technical skillset through hands-on experience and mentorship from experienced engineers. Your role will involve problem-solving and critical thinking as you navigate complex technical challenges. You will contribute to the overall success of the team by sharing insights and collaborating on projects that drive customer satisfaction.

What we offer

WalkMe offers a dynamic work environment where you can grow your career in technology. You will have access to training and development opportunities to enhance your skills. The company values collaboration and encourages team members to share their ideas and insights. You will be part of a supportive team that is dedicated to delivering exceptional customer experiences. WalkMe is committed to fostering a culture of innovation and continuous improvement, providing you with the resources you need to succeed in your role. Additionally, you will have the chance to work on impactful projects that make a difference for customers around the world.