Sales Support • Entry-Level

Who you are

You have a strong customer-centric approach and thrive in a collaborative environment. Your passion for design and luxury products drives you to provide exceptional service to clients. You are detail-oriented and capable of managing multiple interior design project orders from pre-order through shipping, ensuring clients receive their products on time. You are flexible and willing to work weekends as needed to support showroom operations.

What you'll do

As a Sales Support Specialist at Waterworks, you will manage the full lifecycle of client orders, working closely with the showroom sales team to ensure a seamless experience for clients. You will handle various operational responsibilities, including receiving and sending shipments, processing refunds, and managing inventory transfers. Your role will require you to combine your passion for design with a customer-centric approach, ensuring that every client interaction reflects the luxury service experience that Waterworks is known for. You will also assist in maintaining the showroom's operational efficiency, contributing to a collaborative and creative environment.

What we offer

Waterworks provides extensive training and career growth opportunities, competitive salaries, and a comprehensive benefits package that includes medical, dental, and vision coverage. You will enjoy a generous PTO program, including vacation, personal, and sick time, along with additional perks like summer half days and a volunteer day. The company observes at least eight federal holidays throughout the year, plus a floating holiday for associates to use at their discretion. Join a team that values each member's contributions and empowers you to excel in your role.