Community Manager • Lead

Who you are

You are an organized and proactive individual with a strong ability to manage end-to-end creator workflows without dropping any threads. You have a deep familiarity with creator ecosystems and understand the nuances of negotiating and structuring partnerships. Your meticulous attention to detail ensures that contracts, deliverables, timelines, usage rights, and compliance are always in check. You are comfortable acting as the bridge between creators, legal, finance, social, and broader communications teams, ensuring smooth collaboration across departments.

You excel in a hands-on, detail-driven role that requires ownership of complex workflows from start to finish. You are adept at identifying standout emerging creators and managing redlines to ensure on-time deliverables. Your experience in creator relations allows you to deliver a consistent, high-quality pipeline of content that supports Wikipedia’s growth and relevance in diverse communities on social media.

What you'll do

As the Creator Relations Lead, you will own the full lifecycle of creator relations, which includes sourcing, vetting, negotiating, contracting, onboarding, and ensuring timely and on-brand delivery of content. You will be responsible for developing and managing a world-class creator relations approach that engages new and younger audiences on social media platforms. Your role will involve identifying and collaborating with creators who can effectively communicate Wikipedia's mission and values to their audiences.

You will work independently, taking accountability for the creator relations strategy for various campaigns. This includes managing the logistics of creator partnerships and ensuring that all deliverables align with Wikipedia's standards and objectives. You will also be tasked with building and nurturing relationships with creators, fostering a community that trusts and shares Wikipedia content.

What we offer

Wikimedia Foundation provides a supportive work environment that values creativity and collaboration. You will have the opportunity to make a significant impact on how Wikipedia engages with younger audiences and expands its reach on social media. The organization is committed to diversity and inclusion, encouraging applicants from all backgrounds to apply. You will be part of a mission-driven team that is passionate about making knowledge freely accessible to everyone.