About WINAMAX
The premier platform for poker and sports betting
Key Highlights
- Over 2 million registered users in France
- Headquartered in Paris, Île-de-France
- Specializes in poker and sports betting
- Offers a variety of tournaments and live betting options
Winamax is France's leading online gaming platform, headquartered in Paris, specializing in poker and sports betting. With over 2 million registered users, Winamax offers a variety of gaming options, including tournaments and live betting. The company has raised significant funding to enhance its pl...
🎁 Benefits
Winamax offers competitive salaries, equity options, generous PTO policies, and a flexible remote work policy to support work-life balance....
🌟 Culture
Winamax fosters a culture of innovation and user-centric design, focusing on enhancing the gaming experience while encouraging collaboration among its...
Overview
WINAMAX is hiring Customer Support Agents for their team in Paris. You'll assist Spanish-speaking customers with inquiries related to online gaming and betting. This role requires immediate availability and a passion for customer service.
Job Description
Who you are
You are a proactive individual with a strong commitment to customer service, ready to join the WINAMAX team in Paris. Your immediate availability to start is essential, and you are fluent in Spanish, enabling you to assist our diverse clientele effectively. You thrive in a multicultural environment and are eager to contribute to a company that values innovation and unity.
Your role will involve responding to customer inquiries, whether they are existing players or potential new customers. You will help them navigate our poker and sports betting promotions, ensuring they understand how to maximize their gaming experience. You are not just a support agent; you are an ambassador for our brand, dedicated to providing high-quality service that encourages customer loyalty.
What you'll do
As a Customer Support Agent, you will be the first point of contact for our Spanish-speaking customers. Your responsibilities will include addressing questions about account management, resolving data issues, and providing guidance on our gaming tools. You will also play a crucial role in our relational marketing strategy, applying its principles across various communication channels, including email and social media.
You will engage with customers during events and ensure that every interaction reflects our commitment to exceptional service. Your goal is to not only resolve issues but also to create a positive experience that makes customers want to stay with us long-term. You will participate in initial video calls in Spanish to better understand customer needs and will undergo a written test as part of the selection process.
What we offer
At WINAMAX, you will be part of a dynamic team located in the heart of Paris, where we are revolutionizing the online gaming industry. We offer a unique company culture that emphasizes innovation and belonging. If you are selected, we will cover travel expenses related to the selection process, provided certain conditions are met. Join us and discover how your future could be in the game.
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