Service Designer • Senior

Who you are

You have a strong background in service design, with a proven track record of creating impactful user experiences. You understand the importance of creativity in transforming services and are passionate about improving client interactions. Your ability to collaborate with cross-functional teams allows you to drive innovative solutions that meet user needs. You are committed to fostering a culture of belonging and continuous learning within your team. You thrive in a global environment and are excited about the opportunity to work with diverse clients and communities.

What you'll do

As a Senior Service Designer at WPP, you will lead the design of services that enhance user experiences and drive client satisfaction. You will collaborate with various stakeholders to identify opportunities for service improvement and innovation. Your role will involve conducting user research, developing service blueprints, and prototyping solutions that align with client goals. You will also mentor junior designers, sharing your expertise and fostering their growth within the organization. Your contributions will play a crucial role in shaping the future of services at WPP, ensuring they are user-centered and creatively driven.

What we offer

WPP provides a dynamic work environment where creativity and collaboration are at the forefront. You will have access to a global network of talented professionals and the opportunity to work on projects that make a difference. We are committed to your professional development and offer various resources to help you grow in your career. Our culture emphasizes respect, belonging, and equal opportunities for all employees. Join us in our mission to build better futures through creativity.