About WPP
Transforming brands through creativity and technology
Key Highlights
- Over 100,000 employees across 112 countries
- Serves clients like Unilever, Ford, and Procter & Gamble
- Headquartered in London, UK
- Strong focus on digital marketing and technology solutions
WPP plc is a leading British multinational holding company specializing in communications, advertising, public relations, and technology, with over 100,000 employees globally. Headquartered in London, WPP serves a diverse clientele, including major brands like Unilever, Procter & Gamble, and Ford. T...
🎁 Benefits
WPP offers competitive salaries, equity options, generous PTO policies, and flexible remote work arrangements. Employees also benefit from comprehensi...
🌟 Culture
WPP fosters a culture of creativity and innovation, encouraging collaboration across its various agencies. The company emphasizes a commitment to sust...
Overview
WPP is hiring a Senior Service Designer to leverage creativity in building better futures for clients and communities. You'll be part of a global network dedicated to extraordinary work. This role requires a strong background in service design.
Job Description
Who you are
You have a strong background in service design, with experience in creating user-centered solutions that enhance customer experiences. You understand the importance of creativity in transforming services and are passionate about making a positive impact on clients and communities. Your ability to collaborate with cross-functional teams allows you to drive innovative solutions that meet user needs effectively.
You thrive in a dynamic environment and are committed to continuous learning and development. You possess excellent communication skills, enabling you to articulate design concepts and strategies clearly to stakeholders. Your experience in working with diverse teams has equipped you with the ability to foster a culture of creativity and belonging.
Desirable
Experience in marketing services or related fields is a plus, as is familiarity with AI, data, and technology capabilities. You are open to exploring new ideas and methodologies in service design, and you are eager to contribute to a culture of respect and inclusivity.
What you'll do
As a Senior Service Designer at WPP, you will lead the design of innovative services that enhance user experiences and drive business outcomes. You will collaborate with various teams, including marketing, technology, and creative, to develop service strategies that align with client goals. Your role will involve conducting user research, analyzing data, and synthesizing insights to inform design decisions.
You will be responsible for creating service blueprints, journey maps, and prototypes that visualize the user experience. Your expertise will guide the implementation of service design principles across projects, ensuring consistency and quality in service delivery. You will also mentor junior designers, sharing your knowledge and fostering their growth within the team.
What we offer
WPP offers a vibrant work culture that values creativity and collaboration. You will have the opportunity to work with some of the biggest brands in the world, contributing to projects that make a significant impact. We provide a supportive environment where you can develop your skills and advance your career. Our commitment to diversity and inclusion ensures that everyone feels they belong and has equal opportunities to succeed.
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