It Support • Senior

Who you are

You have a strong track record across IT operations and information security, with real-world experience managing corporate infrastructure and ensuring compliance with regulatory standards. Your expertise spans both hands-on technical work and strategic governance, allowing you to develop policies that enhance security while being user-friendly. You thrive in a remote-first environment and are committed to creating a positive employee experience through effective IT solutions.

You possess excellent problem-solving skills and can translate complex security requirements into practical solutions that meet the needs of the organization. Your ability to work independently and take ownership of IT operations makes you a valuable asset to any team. You understand the importance of collaboration and communication in a remote setting, ensuring that all stakeholders are informed and engaged.

Desirable

Experience with identity management, device fleet management, and networking will set you apart. Familiarity with compliance frameworks and security certifications is a plus, as is a proactive approach to identifying and mitigating risks in IT operations.

What you'll do

As the IT Systems Lead at YLD, you will be responsible for owning our internal IT operations and security posture. This includes managing the provisioning, securing, and governing of our corporate infrastructure and tooling. You will ensure that our IT systems meet the rigorous compliance expectations of our clients while providing a seamless experience for employees. Your role will involve hands-on technical work as well as strategic oversight, allowing you to influence the direction of our IT operations.

You will develop and implement policies that govern IT operations, ensuring that they align with industry best practices and regulatory requirements. Your expertise will be crucial in managing our security posture and ensuring that all systems are compliant with relevant standards. You will also serve as the single point of accountability for IT operations, providing assurance to clients regarding our security measures.

What we offer

At YLD, we offer a remote-first working environment that prioritizes work-life balance and flexibility. You will be part of a diverse team of talented individuals committed to helping clients succeed. We encourage you to apply even if your experience doesn't match every requirement, as we value curiosity and a growth mindset. Join us in creating digital solutions that deliver lasting value to our clients.