It Support • Lead

Who you are

You have a strong background in IT management, with experience in designing and operating internal systems that enhance team productivity and security. You understand the importance of infrastructure across identity, access, device management, and compliance, ensuring that all systems run smoothly and securely. You are resourceful and thrive in fast-paced environments, ready to tackle day-to-day IT needs like access requests and device provisioning. Your ability to support a distributed workforce is key, as you help maintain productivity across various teams.

You are a proactive problem solver, capable of identifying potential issues before they escalate. You have a keen eye for detail and are committed to maintaining compliance with industry standards. Your communication skills allow you to effectively collaborate with team members and stakeholders, ensuring that everyone is aligned and informed about IT processes and policies. You are passionate about leveraging technology to improve operational efficiency and support the growth of the organization.

What you'll do

As the IT Lead at Tandem, you will be responsible for overseeing the internal systems that keep our team fast, secure, and productive. You will design and implement IT infrastructure that supports our rapid growth and ensures compliance with necessary regulations. Your role will involve managing identity and access protocols, device management, and compliance measures to protect sensitive information. You will also handle day-to-day IT requests, ensuring that team members have the tools and access they need to perform their jobs effectively.

You will work closely with various departments to understand their IT needs and provide tailored solutions that enhance their workflows. Your leadership will be crucial in fostering a culture of security and efficiency within the organization. You will also be responsible for training team members on IT policies and best practices, ensuring that everyone is equipped to navigate our systems securely. Your contributions will directly impact our ability to scale and meet market demand, making this a vital role within Tandem.

What we offer

At Tandem, we offer a unique opportunity to be part of a company that is rethinking how new therapies are brought to market. You will join a team that is committed to innovation and growth, supported by top-tier investors and a strong business model. We value individuals who are high horsepower, high throughput, and hyper resourceful, and we provide an environment where you can thrive and make a significant impact. Our New York office is designed to foster collaboration and creativity, and we encourage you to apply even if your experience doesn't match every requirement. Join us in our mission to support thousands of new patients every day and work with some of the largest biopharma companies in the world.