About Zefir
The fast-track real estate platform for homeowners
Key Highlights
- Raised $58.6 million in Series B funding
- Sells homes in approximately 72 hours from offer
- Headquartered in Chaussée-d'Antin, Paris, France
- Competes with iBuyers like Homeloop and Casavo
Zefir is a Paris-based iBuyer platform that revolutionizes the home-selling process by enabling transactions within 72 hours of an offer. Founded in 2020, Zefir has raised $58.6 million in Series B funding to expand its services beyond Paris, competing with companies like Homeloop and Casavo. With a...
🎁 Benefits
Zefir offers a remote-friendly work environment, elegant office space in central Paris, and provides employees with a Mac or PC and Fleex for home set...
🌟 Culture
Zefir's culture is centered around agility and innovation in the real estate sector, with a strong emphasis on leveraging technology to streamline hom...
Skills & Technologies
Overview
Zefir is seeking a CRM Lead to drive their global CRM strategy and enhance customer satisfaction. You'll work with tools like BigQuery, customer.io, and Twilio to optimize CRM operations. This role requires a strategic mindset and hands-on experience in CRM management.
Job Description
Who you are
You have a strong background in CRM management, with a proven track record of driving customer engagement and satisfaction. You possess strategic thinking skills and are comfortable overseeing the execution of CRM strategies across multiple business units. Your experience with CRM tools such as customer.io and Twilio allows you to effectively manage campaigns and analyze data to inform decisions. You are data-driven, using insights from platforms like BigQuery to optimize customer interactions and improve conversion rates. You thrive in a fast-paced environment and are eager to contribute to a rapidly growing company. You are also a strong communicator, capable of coaching teams and collaborating with various stakeholders to achieve common goals.
What you'll do
In this role, you will own the global CRM strategy for Zefir, ensuring its successful execution across all business units. You will drive the decentralized execution of CRM initiatives, working closely with teams to enhance customer experiences and drive revenue growth. Your responsibilities will include setting up complex campaigns, analyzing data to measure success, and continuously optimizing strategies based on performance metrics. You will also coach and mentor team members, fostering a culture of collaboration and innovation. Your hands-on approach will allow you to directly influence the customer journey, ensuring that Zefir remains at the forefront of the real estate marketplace. You will be instrumental in redefining the customer experience for millions of homeowners, leveraging your expertise to scale CRM as a key growth lever for the company.
What we offer
Zefir offers a dynamic work environment where you can grow and develop your skills. You will be part of a team that values authenticity and diverse perspectives, contributing to a mission that transforms the real estate industry. As the company continues to grow rapidly, you will have the opportunity to make a significant impact on the business and its customers. We encourage you to apply even if your experience doesn't match every requirement, as we value potential and a willingness to learn.
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