About Zenoti
Empowering salons and spas with cloud technology
Key Highlights
- Over 10,000 customers in 50 countries
- Headquartered in Bellevue, Washington
- Raised over $100 million in funding
- Specializes in salon, spa, and med spa software
Zenoti is the leading cloud software platform specifically designed for salons, spas, and med spas, with over 10,000 customers across 50 countries. Headquartered in Bellevue, Washington, Zenoti provides a comprehensive suite of tools for managing appointments, payments, and customer relationships. T...
🎁 Benefits
Zenoti offers competitive salaries, equity options, generous PTO policies, and a flexible remote work environment, ensuring employees maintain a healt...
🌟 Culture
Zenoti fosters a culture focused on innovation and customer success, encouraging employees to contribute ideas and solutions that directly impact the ...
Overview
Zenoti is hiring a Manager for Professional Services Operations to collaborate with business leaders and project teams to track key performance metrics. This role is based in Hyderabad and focuses on optimizing operations for the beauty and wellness industry.
Job Description
Who you are
You have a strong background in operations management, ideally within the technology or services sector. Your experience includes collaborating with cross-functional teams to drive performance improvements and operational efficiencies. You possess excellent analytical skills, enabling you to track and interpret key performance metrics effectively. Your communication skills are top-notch, allowing you to engage with stakeholders at all levels and foster a collaborative work environment.
You are detail-oriented and have a knack for problem-solving, which helps you identify areas for improvement and implement effective solutions. Your ability to manage multiple projects simultaneously while maintaining a focus on quality and results sets you apart. You thrive in a fast-paced environment and are comfortable adapting to changing priorities.
What you'll do
In this role, you will be responsible for overseeing the operations of the Professional Services team at Zenoti. You will collaborate closely with business leaders to understand their needs and ensure that the team is aligned with the company's strategic goals. Your focus will be on tracking key performance metrics and identifying opportunities for operational improvements. You will lead initiatives aimed at enhancing service delivery and client satisfaction, ensuring that Zenoti's solutions meet the highest standards.
You will also play a crucial role in mentoring and developing team members, fostering a culture of continuous improvement and professional growth. By leveraging your analytical skills, you will provide insights that drive decision-making and help shape the future direction of the Professional Services team. Your contributions will directly impact Zenoti's ability to deliver exceptional value to clients in the beauty and wellness industry.
What we offer
Zenoti offers a dynamic work environment where you can make a significant impact. You will have the opportunity to work with a talented team dedicated to transforming the beauty and wellness industry through innovative technology. We provide competitive compensation and benefits, along with opportunities for professional development and career advancement. Join us in our mission to empower businesses and help them thrive in a competitive landscape.
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