Fraud Specialist • Senior

Who you are

You have extensive experience in fraud investigations, particularly in handling complex and high-risk cases. Your background includes dealing with incidents related to impersonation and Authorised Push Payment (APP) fraud, showcasing your ability to navigate intricate fraud scenarios. You are adept at working within established frameworks to ensure swift containment and accurate evidence collection. Your analytical skills allow you to assess situations critically and make informed decisions under pressure. You thrive in environments that challenge conventional thinking and are driven to make a significant impact in the finance sector.

You possess strong communication skills, enabling you to articulate findings and collaborate effectively with cross-functional teams. Your attention to detail ensures that no aspect of an investigation is overlooked, and you are committed to maintaining the highest standards of integrity and professionalism in your work. You are comfortable working in a hybrid model, balancing remote work with in-office collaboration, and are flexible in your approach to working hours, including weekends and bank holidays as required.

What you'll do

As a Senior Fraud Specialist, you will independently lead investigations into complex fraud incidents, ensuring that each case is handled with the utmost care and precision. You will be responsible for analyzing high-risk fraud events and developing strategies to mitigate future risks. Your role will involve collaborating with various teams to gather evidence and insights, which will inform the response to fraud incidents. You will also play a key role in refining the fraud detection and prevention frameworks within the organization, contributing to the overall security posture of Zopa Bank.

You will engage in continuous learning and adaptation, staying updated on the latest trends and techniques in fraud prevention and investigation. Your insights will help shape policies and procedures that enhance the effectiveness of the fraud operations team. You will also mentor junior team members, sharing your expertise and fostering a culture of knowledge sharing and professional growth within the team.

What we offer

At Zopa, you will be part of a forward-thinking organization that values innovation and employee well-being. We offer a competitive salary and benefits package, along with opportunities for professional development and career advancement. Our hybrid work model allows for flexibility, ensuring that you can balance your professional and personal life effectively. Join us in redefining finance and making a meaningful impact in the industry.