Site Reliability Engineer • Mid-Level

Who you are

You have a solid background in site reliability engineering, with experience in maintaining and enhancing the reliability of complex systems. Your expertise in Linux administration and scripting with Python allows you to automate processes effectively. You thrive on solving operational challenges and are passionate about building automation-first solutions. Your familiarity with containerization technologies like Docker and orchestration tools such as Kubernetes enables you to manage scalable applications efficiently. You understand the importance of monitoring and observability, utilizing tools like Prometheus to ensure system health and performance. You are comfortable working in a hybrid environment, balancing remote work with in-office collaboration.

Desirable

Experience with cloud platforms, particularly AWS, is a plus. Familiarity with message brokers like Kafka and database management systems such as MySQL will help you excel in this role. Knowledge of infrastructure as code tools like Terraform and configuration management tools like Ansible will be beneficial. You are eager to drive innovation through modern infrastructure practices and AI solutions.

What you'll do

In this role, you will be at the center of maintaining Zuora's core systems, ensuring they are reliable, scalable, and performant. You will collaborate with cross-functional teams to identify and resolve operational issues, implementing automation solutions to enhance efficiency. Your work will involve monitoring system performance, troubleshooting incidents, and optimizing infrastructure to support Zuora's growth. You will contribute to the development of CI/CD pipelines, ensuring smooth deployments and updates. Additionally, you will participate in capacity planning and performance tuning to meet the demands of a growing user base. Your contributions will directly impact the customer experience, ensuring seamless interactions with Zuora's platform.

What we offer

Zuora offers a dynamic work environment where you can make a measurable impact on the Subscription Economy. You will have the opportunity to work with cutting-edge technologies and collaborate with a talented team of engineers. We provide a hybrid work model, allowing you to balance remote work with in-office collaboration. Our culture encourages innovation and continuous learning, providing resources for professional development. Join us in transforming industries and shaping the future of how businesses grow.