Site Reliability Engineer • Mid-Level

Who you are

You have a solid background in site reliability engineering, with experience in building and operating foundational infrastructure that supports real-time digital operations. Your expertise in Kubernetes and Docker allows you to manage containerized applications effectively, ensuring high availability and performance. You are comfortable working in a Linux environment and have a good understanding of networking concepts, which helps you troubleshoot and optimize system performance. You are a collaborative team player who enjoys tackling complex problems and contributing to the overall reliability and security of systems.

You have experience with cloud platforms, particularly AWS, and understand how to leverage cloud services to enhance system scalability and resilience. Your ability to analyze system metrics and logs enables you to identify potential issues before they impact users. You are proactive in implementing best practices for incident management and have a keen interest in continuous improvement processes. You thrive in a flexible work environment and are committed to building a more equitable world through your work.

What you'll do

As a Site Reliability Engineer II at PagerDuty, you will support and improve foundational infrastructure, including networking, compute platforms, and ingress/traffic management systems. You will contribute to the reliability and scalability of PagerDuty's core platform by hardening existing systems and supporting the rollout of new features. Your role will involve collaborating with cross-functional teams to ensure that the infrastructure meets the needs of the business and its customers. You will also participate in incident response and post-mortem analysis to drive improvements in system reliability.

You will work closely with the Core Infrastructure team to build and evolve foundational network and compute infrastructure, ensuring that it can handle millions of events and alerts daily. Your contributions will directly impact the reliability, scalability, and security of the services that customers rely on to keep their businesses running. You will have the opportunity to mentor junior engineers and share your knowledge of best practices in site reliability engineering.

What we offer

At PagerDuty, you will be part of a dynamic team that values collaboration and innovation. We offer a flexible, award-winning workplace where you can grow your skills and advance your career. You will have access to professional development opportunities and the chance to work on meaningful projects that make a difference in the world. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Join us in building a more equitable world through technology.