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NICE • Hoboken - On-Site
NICE is seeking a Senior Dedicated Support Engineer to provide proactive and reactive support to large enterprise customers. You'll work with platforms like Microsoft Teams and Avaya to ensure seamless incident resolution and system stability. This role requires strong technical troubleshooting skills and customer engagement experience.
NICE • Pune - On-Site
NICE is seeking a Technical Support Engineer to provide Level-2 support for their NTR/NTR-X recording platforms. You'll work with technologies like SQL, Cisco, and Zoom to resolve complex system challenges. This role requires a solid understanding of enterprise voice recording and compliance frameworks.
NICE • Pune
NICE is seeking a Senior Tech Support Engineer to provide advanced support for NICE NTR/NTR-X recording platforms. You'll leverage your expertise in SQL and various communication platforms like Cisco and Zoom to ensure customer satisfaction. This role requires a strong background in enterprise voice recording and compliance.