Account Manager • Mid-Level

Who you are

You have a strong background in account management, particularly in the mid-market segment, and you understand the nuances of managing a diverse portfolio of clients. Your experience has equipped you with the skills to drive growth and develop relationships with existing customers, ensuring their needs are met and exceeded. You thrive in a collaborative environment and enjoy working alongside Client Success Partners and other internal experts to deliver exceptional service. Your sales orientation is complemented by a strategic mindset, allowing you to identify upsell opportunities and drive revenue growth effectively.

You are comfortable working with clients ranging from 100 to 2,500 employees, and you understand the challenges and opportunities that come with managing accounts of this size. Your ability to communicate effectively and build trust with clients is key to your success in this role. You are motivated by results and are eager to contribute to the overall success of 360Learning.

What you'll do

As a Key Account Manager, you will be responsible for managing a portfolio of approximately 100 accounts, focusing on driving growth and ensuring client satisfaction. Your role will involve collaborating closely with Client Success Partners and internal experts to monitor and execute client projects effectively. You will leverage your sales skills to identify upsell opportunities and develop strategies to enhance client engagement and retention. Your success in this role will be measured by your ability to grow your portfolio and contribute to the overall success of the company.

You will also have the opportunity to advance your career within the organization, with the potential to move into a Key Account Manager Large position, managing larger accounts in the future. This role offers a unique chance to be part of a dynamic team that values collaboration and growth, and you will play a crucial role in shaping the future of 360Learning's business.

What we offer

At 360Learning, we are committed to fostering a supportive and inclusive work environment. We encourage internal moves after 2-3 years of continuous success, allowing you to build a fulfilling career path within the company. You will have access to ongoing training and development opportunities to enhance your skills and advance your career. We believe in recognizing and rewarding our employees for their hard work and dedication, and we strive to create a culture that promotes growth and success for everyone on our team.